JB
John B
1 reviews | Active since Sept 2025
08 Sept 2025, 09:30
Toomuchstress
People out there, especially in the townships, kindly stay away from toomuchwifi, had a terrible experience and claimed my refund. I gave toomuchwifi a fair chance like any service provider, but they failed dismally
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Replies (3)0
Replies (3)
TooMuchWifi's replyOfficial
08 Sept 2025, 12:26 Hi John,
We’re very sorry to hear about your experience and that we weren’t able to meet your expectations. We truly appreciate that you gave us a fair chance and regret falling short. Your feedback is valuable to us and will be used to improve our service.
You have been scheduled for Wednesday, 10 September 2025. May we proceed with this appointment?
Regarding the refund request, we can process it if you prefer; however, please note it has an SLA of 3–5 business days to reflect once captured, processed, and released — meaning the full process may take up to 5–7 business days.
Would you like us to proceed with the scheduled appointment on Wednesday, or should we continue with the refund process? We look forward to your response.
Connecting iKasi to the World,
TooMuchWifi.
We’re very sorry to hear about your experience and that we weren’t able to meet your expectations. We truly appreciate that you gave us a fair chance and regret falling short. Your feedback is valuable to us and will be used to improve our service.
You have been scheduled for Wednesday, 10 September 2025. May we proceed with this appointment?
Regarding the refund request, we can process it if you prefer; however, please note it has an SLA of 3–5 business days to reflect once captured, processed, and released — meaning the full process may take up to 5–7 business days.
Would you like us to proceed with the scheduled appointment on Wednesday, or should we continue with the refund process? We look forward to your response.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply08 Sept 2025, 12:26
Official
Hi John,
We’re very sorry to hear about your experience and that we weren’t able to meet your expectations. We truly appreciate that you gave us a fair chance and regret falling short. Your feedback is valuable to us and will be used to improve our service.
You have been scheduled for Wednesday, 10 September 2025. May we proceed with this appointment?
Regarding the refund request, we can process it if you prefer; however, please note it has an SLA of 3–5 business days to reflect once captured, processed, and released — meaning the full process may take up to 5–7 business days.
Would you like us to proceed with the scheduled appointment on Wednesday, or should we continue with the refund process? We look forward to your response.
Connecting iKasi to the World,
TooMuchWifi.
We’re very sorry to hear about your experience and that we weren’t able to meet your expectations. We truly appreciate that you gave us a fair chance and regret falling short. Your feedback is valuable to us and will be used to improve our service.
You have been scheduled for Wednesday, 10 September 2025. May we proceed with this appointment?
Regarding the refund request, we can process it if you prefer; however, please note it has an SLA of 3–5 business days to reflect once captured, processed, and released — meaning the full process may take up to 5–7 business days.
Would you like us to proceed with the scheduled appointment on Wednesday, or should we continue with the refund process? We look forward to your response.
Connecting iKasi to the World,
TooMuchWifi.
JB
John B's updateReviewer Update
08 Sept 2025, 12:49I'd prefer the refund
JB
John B's update08 Sept 2025, 12:49
Reviewer Update
I'd prefer the refund
TooMuchWifi's replyOfficial
08 Sept 2025, 12:51Hi John,
Thank you for your feedback.
Please provide us with your banking details so we can create a ticket and escalate to the relevant team for assistance on the refund.
Connecting iKasi to the World,
TooMuchWifi.
Thank you for your feedback.
Please provide us with your banking details so we can create a ticket and escalate to the relevant team for assistance on the refund.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply08 Sept 2025, 12:51
Official
Hi John,
Thank you for your feedback.
Please provide us with your banking details so we can create a ticket and escalate to the relevant team for assistance on the refund.
Connecting iKasi to the World,
TooMuchWifi.
Thank you for your feedback.
Please provide us with your banking details so we can create a ticket and escalate to the relevant team for assistance on the refund.
Connecting iKasi to the World,
TooMuchWifi.