aM
anele M

1 reviews | Active since Jul 2022

05 Feb 2026, 11:54

TOOMuch wifi bad behavior.

The TooMuchWifi SuperZone Hotspot option is a problem that brings me strangers and ********s next to my yard. A lot of people stand next to my yard to get access to the Hotspot. I want that Hotspot switched off from my wifi. I don't have to switch my router off to get rid off these people. This is a very bad business development you have. You're increasing theft issues in our communities too. When children stand next to our yards with their phones, that becomes a hot spot for ******* which means you are unknowingly contributing towards crime stats in our community as they attract snatchers and get their phones ******. I kindly ask that you switch this Hotspot off my wifi, I do not want it. I do not feel safe with people standing next to my yard as if they are waiting for some soup or something from me. Being your customer to me means being inconvenienced because you care more about profit than the safety of your clients and the quality of their experience which means you can't retain me. One of the ways for client retention is to ensure safety by removing the hotspot option because it doesn't only contribute to crime, who knows? It might also be contributing to the nightmare of the connection sometimes that goes off for longer minutes like 10 to 15 minutes of blackout especially from 45th minute of any hour e.g by 19h45 I already know the wifi might be extremely idle and come back strong at 20h00 which is something that annoys me and I'm soon to unsusbscribe if you do not change and consider all the above mentioned. Thanks.

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Replies (1)
TooMuchWifi
TooMuchWifi's reply10 Feb 2026, 08:14
Official
 Hi Anele, 
Trust that you are well. Kindly advise when are you available at homer so we can assist in disconnecting the hotspot to prevent people from connecting freely from your hotspot. 

Awaiting confirmation from your end so we can give you a call and assist in disconnecting this matter. 

Connecting iKasi to the World,
TooMuchWifi.