AK
Aviwe K
1 reviews | Active since Sept 2018
10 Sept 2023, 17:13
TooLittleWifi
I have been using TooMuchWifi for over a year and today am not able to connect. I call them and were unable to assist when I apole to Thabiaa a so called supervisor not only did I not wait for over 8 minutes i also received an attitude but a lack of ignorance. I ended up looaing my temper. However if you listen to tha conversation you would also understand my frustratiom. This is the worst company I have ever dealt with. Lack of professionality and understanding that we use their service for my personal and business. Im looking for alternative as we soeka. F them nxee yeerr
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Replies (1)TooMuchWifi's replyOfficial
27 Sept 2023, 14:35Hi Aviwe, thank you for leaving us a review. We are sorry to hear that you were experiencing frustrations with our product. However we have listened to your call and the way in which you spoke to our agent was unacceptable. We are always happy to help our customers out and try our very best to do so, however bad language and shouting isn't fair for our agents to deal with.
Always with kindness
TooMuchWifi
Always with kindness
TooMuchWifi
TooMuchWifi's reply27 Sept 2023, 14:35
Official
Hi Aviwe, thank you for leaving us a review. We are sorry to hear that you were experiencing frustrations with our product. However we have listened to your call and the way in which you spoke to our agent was unacceptable. We are always happy to help our customers out and try our very best to do so, however bad language and shouting isn't fair for our agents to deal with.
Always with kindness
TooMuchWifi
Always with kindness
TooMuchWifi
