They take forever to resolve a technical issue, where eveb the technical suppprt is not available to assist for most pf the day

They take forever to resolve a technical issue, where eveb the technical suppprt is not available to assist for most pf the day. They don't provide pro-rata for the days you have lost connection for. I mean, we have a month-to-month contract. I waited for technical support for over a week. I don't have a connection at home, which means I need to spend additional money to buy data to work and complete my assignments.