NM
Nosicelo M

1 reviews | Active since Nov 2023

21 Nov 2023, 09:35

The worst wifi service provider.

Too much wifi is the worst wifi service provider I have ever had. I have been without connection for 3 days now and they know I work form home but do not seem to care. I have reported the issue with them twice but not once did anyone from the company call me and give me feedback. This is not the first time this has happened, bit has been like this every single month since I joined. There's always some issue that causes interruptions to their service, the last time this happened I called their contact Centre and asked to speak to a manager and the woman I spoke to promised to call me back with feedback but to this day I am yet to hear from her. I have put up with this for too long. So please think twice before taking up Too much wifi services.

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply11 Dec 2023, 15:58
Official
Hi Nosicelo, thank you for leaving a review and making us aware of your issue. Customer satisfaction with our product is very important to us. We have looked into your account and can see that all network issues have been rectified, however due to late payment your were cut off. But don't worry we have captured your payment and your line should be reconnected soon.

Connecting iKasi to the world
TooMuchWifi