M
Mandisa

1 reviews | Active since Mar 2025

07 May 2025, 22:01

The service is so po...

The service is so poor customer neglect nothing can be fixed it takes too long to fix things

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply08 May 2025, 09:14
Official
Hi Mandisa, 

Thank you for reaching out and we apologise that you feel that we are neglecting you. The matter was escalated to our technical support team and you were supposed to be informed on how the progress is with regards to the query being resolved. You have been scheduled for tomorrow for maintenance, may you please make sure that there is someone at home anytime between 8am and 5pm. 

Trust this is in order. 

Connecting iKasi to the World,
TooMuchWifi.