MS
Michael S
1 reviews | Active since Feb 2020
27 Feb 2025, 17:08
The customer service is very bad
The customer service is very bad. Every time, I have to call in with the same issue and problem. The problem and issue get escalated, and nobody returns back to me to resolve the problem or issue. I've been waiting since Monday, 24 February, and no call back.
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TooMuchWifi's replyOfficial
01 Mar 2025, 12:22Hi Michael, we sincerely apologize for the ongoing frustration and lack of follow-up. This is not the experience we want for our customers We reviewed your open tickets and both queries were we apologise for the lack of communication from our team.
TooMuchWifi's reply01 Mar 2025, 12:22
Official
Hi Michael, we sincerely apologize for the ongoing frustration and lack of follow-up. This is not the experience we want for our customers We reviewed your open tickets and both queries were we apologise for the lack of communication from our team.