GM
Gcobani M
1 reviews | Active since Sept 2023
30 Jan 2025, 15:43
Terrible Service – Not Worth the Money!
Too Much Wifi is a complete disappointment! In this day and age, how is it possible that you can’t watch TV and use your phone at the same time? The speed is so bad that you have to disconnect all devices just to stream Netflix properly. If someone needs to work from home, everyone else has to go offline what kind of internet is this?
I’m paying for a service that can’t even handle basic streaming, let alone multiple devices. Why should I have to download everything first just to watch it smoothly? It’s a complete waste of money. If you’re thinking of signing up, don’t bother you’ll just be frustrated every day!
Helpful (0)
Replies (3)0
Replies (3)
TooMuchWifi's replyOfficial
30 Jan 2025, 15:54Hi Gcobani thank your taking our call, your issue was resolved. We apologise for the inconvenience caused to you.
TooMuchWifi's reply30 Jan 2025, 15:54
Official
Hi Gcobani thank your taking our call, your issue was resolved. We apologise for the inconvenience caused to you.
GM
Gcobani M's updateReviewer Update
30 Jan 2025, 16:01 I’m beyond frustrated with Too Much Wifi! It’s not just about one issue – it’s the fact that every second day, I experience the same problem. This is my last month with this unreliable provider!
Their customer service is a complete nightmare. Response times are ridiculously slow, and if you don’t call them yourself, nothing gets fixed. On Monday, I had to go sit at an internet café just to get work done because my WiFi wasn’t working.
GM
Gcobani M's update30 Jan 2025, 16:01
Reviewer Update
I’m beyond frustrated with Too Much Wifi! It’s not just about one issue – it’s the fact that every second day, I experience the same problem. This is my last month with this unreliable provider!
Their customer service is a complete nightmare. Response times are ridiculously slow, and if you don’t call them yourself, nothing gets fixed. On Monday, I had to go sit at an internet café just to get work done because my WiFi wasn’t working.
TooMuchWifi's replyOfficial
04 Feb 2025, 11:13Hi Gcobani,
We are truly sorry to hear about your ongoing frustrations with our service and customer support. We understand how disruptive it must be, especially when you rely on a stable connection for work.
Your experience clearly falls far short of the level of service we strive to provide, and we sincerely apologise for the inconvenience. We also recognise how important timely customer support is, and we’re sorry to hear that you’ve had difficulty getting the help you need.
Please confirm if the connection is still an issue?
Connecting iKasi to the World,
TooMuchWifi.
Please confirm if the connection is still an issue?
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply04 Feb 2025, 11:13
Official
Hi Gcobani,
We are truly sorry to hear about your ongoing frustrations with our service and customer support. We understand how disruptive it must be, especially when you rely on a stable connection for work.
Your experience clearly falls far short of the level of service we strive to provide, and we sincerely apologise for the inconvenience. We also recognise how important timely customer support is, and we’re sorry to hear that you’ve had difficulty getting the help you need.
Please confirm if the connection is still an issue?
Connecting iKasi to the World,
TooMuchWifi.
Please confirm if the connection is still an issue?
Connecting iKasi to the World,
TooMuchWifi.