TERRIBLE INTERNET PROVIDER!!!

The service from this internet provider is utterly unacceptable. Despite being loyal customers for years, the way customer queries are handled is disgraceful. Issues are left unresolved, time and time again.

I've been without an internet connection for over four days, and no one has bothered to take action or even offer a solution. This isn’t the first time we’ve had to deal with such poor service. They don’t send technicians to investigate problems at the customer’s property, nor do they make any real effort to ensure customer satisfaction.

As someone who works from home, I’ve now been forced to find alternative workspaces, all while paying for a service I’m not receiving. I absolutely cannot and will not recommend this provider to anyone. There are 2 tickets logged 535623 and 535538 but nothing has been resolved