Sketchy Wi-Fi

Argh!! This has been a long tine coming I don't even know where to start. I am so dobe with the service @TooMuchWifi this is my ladt resort. I have all the receipts needes to back up this review and I will glady attach it, if needed. I sit without any Wi-Fi more than I sit with Wi-Fi but I every month without fail pay the Wi-Fi. I always haveto write threatening mesaages to receive any form of help, just ladt month towards the 3 last weeks of the month, I sat without any Wi-Fi, it started buffering and I texted and called them early 2 days later, with no resolution ir assistance till it stopped working completely, everyday in that 3 weeks I sent texts begging for my Wi-Fi to be fixed, all my calls were in vain. I only received help when I told them I didn't want tge wifi anymore, I ordered to cancel. The schedule Manager Luvo, that was so dismissive when I spoke too, I found out had booked me only for a tech meeting at 2pm on a Monday and I was with the consultant in the phone on a Friday canceling the Wi-Fi, remember 3 weeks later, only because I said I'd blog about it did I find that there were techs available to come fix my Wi-Fi. Their service is poor, it revolves around nothing but trouble shooting steps to long existing issues of poor wifi quality. I trouble shoot more than 20x in one day and as I write this rn I am still aitying without any Wifi. Their technicians never call, no communication whatsoever, it's always being told that someone will respond to your ticket, no one ever does on time, you habe to call or write again and only a few of the consultants ever call you back, like Nonkululeko who was very amazing yesterday in calling me back multiple times but there was only so much she could do as I am sitting with disconnecting - no Wi-Fi for over 2 weeks now. Today I had an interview and had to buy 2G data but I have paid for Wi-Fi, for class later, again, data must be purchased. I am doing everything out of pocket for ywt another 2 weeks but expected to pay R395 for connection every month. I was ever only on good quality 2 weeks into installation after that I was always on average quality, rn I'm navigating between disconnection and no Wi-Fi at all. I am deeply disappointed, and angry because this comes with so mych expense. If tge Wi-Fi works for two days, we must be the most greatful people in the world as if it's given to us fir free WHY? Even my visitors know I always can never add them to the Wi-Fi for even short periods of time because I never have any, is this how they wanna be seen?