NP
Ncumisa P
1 reviews | Active since Jun 2024
22 Jan 2025, 15:29
Service is extremely bad
Service is extremely bad. I had a ticket because my Wi-Fi wasn’t working, I called them a guy named Wandile told me that maintenance guy will call me to fix the problem they only decided to call me on 22 of January but my ticket was on 16 January. What kind of service is this Too much Wi-Fi 🤮????
Helpful (0)
Replies (1)0
Replies (1)
TooMuchWifi's replyOfficial
22 Jan 2025, 16:33Hi Ncumisa,
We sincerely apologise for the frustration and inconvenience you've experienced.
This is not the level of service we aim to provide, and we completely understand your disappointment. We’re investigating the delay in resolving your issue and will take immediate steps to address it.
Your experience is very important to us, and we are committed to improving our service moving forward. We appreciate your patience and will work to resolve your issue as quickly as possible.
Connecting iKasi to the World,
TooMuchWifi.
We sincerely apologise for the frustration and inconvenience you've experienced.
This is not the level of service we aim to provide, and we completely understand your disappointment. We’re investigating the delay in resolving your issue and will take immediate steps to address it.
Your experience is very important to us, and we are committed to improving our service moving forward. We appreciate your patience and will work to resolve your issue as quickly as possible.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply22 Jan 2025, 16:33
Official
Hi Ncumisa,
We sincerely apologise for the frustration and inconvenience you've experienced.
This is not the level of service we aim to provide, and we completely understand your disappointment. We’re investigating the delay in resolving your issue and will take immediate steps to address it.
Your experience is very important to us, and we are committed to improving our service moving forward. We appreciate your patience and will work to resolve your issue as quickly as possible.
Connecting iKasi to the World,
TooMuchWifi.
We sincerely apologise for the frustration and inconvenience you've experienced.
This is not the level of service we aim to provide, and we completely understand your disappointment. We’re investigating the delay in resolving your issue and will take immediate steps to address it.
Your experience is very important to us, and we are committed to improving our service moving forward. We appreciate your patience and will work to resolve your issue as quickly as possible.
Connecting iKasi to the World,
TooMuchWifi.