Poor Toomuch WiFi

Whole month without internet connection funny part is they are telling me that the technicians that were assigned for my maintenance are scared of my area is a war gang zone, shame too much WiFi was in my street with a promotional van playing music going door to door promoting their product we bought the product its now not working you complain they now tell us about war gang area like really, the whole month of may without internet they couldn't find a technician who is willing work in my area