RC
Relebohile C

1 reviews | Active since Sept 2024

31 Oct 2024, 08:48

Poor service from toomuchwifi. Stay away.

The worst company you can deal with. I had to fight to secure an installation. After concluding that i have not signal in the area, its a struggle to get back my refund. Promised that it will be processes in 5 working day. Now being informed that i need to wait 48hours. The worst ever

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply31 Oct 2024, 09:11
Official
Hi Relebiohile, 

I hope this message finds you well.

We sincerely apologize for the delays you experienced during the installation process, as well as the challenges with your refund.

We have sent proof of the refund via WhatsApp and email, so please find the attached copy for your records.
We regret the poor service you encountered and hope to rebuild our relationship moving forward.

Connecting iKasi to the World,

TooMuchWifi.