AM
Adolf M

1 reviews | Active since Jan 2025

09 Feb 2026, 08:20

Poor service, communication

What a poor network company! Their employees lack of professionalism , I doubt if they have a basic customer service training. I transferred money R700 to their account for the relocation of the signal and for the monthly subscription. I sent them countless emails, messages and calls which they dropped many times. I'm still waiting for them to install the wifi, infact I want my money back. I'm very angry, disappointed

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply09 Feb 2026, 15:32
Official
Hi Adolf, 

Trust that you are well. We sincerely apologise for the lack of communication and the service received. Please provide us with your registered number so we can look into your query and provide feedback. 

Awaiting your response. 

Connecting iKasi to the World,
TooMuchWifi.