QJ
Quinton J

1 reviews | Active since May 2024

18 Oct 2024, 09:00

Poor service

This is so frustrating. The WiFi is not working. I have send mails,wattsap messages and made numerous phone calls. Every time I get the same advise from your customer service desk, to unplug and restart the device. I’m gonna end up breaking it !!! Second month into the contract and since day one it’s the case. If you guys are serious about your business then just don’t respond to all the frustrations on this platform. Can someone please respond to my last mail.

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply18 Oct 2024, 10:59
Official
Good day Quinton 
Thank you for bringing this to our attention however your issue was resolved about a week ago. If you are still facing any connection issues please email us we will have a look at your connection as soon as possible. Apologies for the delayed response and any inconvenience caused.