Poor network and service @toomuchwifi company

My husband has been calling this company many times and they say, they will get back to him till now, yet it's wifi has been connected without internet on our mobiles and smart TV n we can't even do our work with it and when we called them last month they told us to upgrade our payment we did but sana it's still poor n yet we paying more money ☹️this is not fair at all either toomuchwifi resolves this or come and take their wifi we look for better and reliable ones. Their treatment is not good at all and mind you we never missed a day to pay always on time but they network is poor 😢