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phoziswa D

1 reviews | Active since Mar 2013

27 May 2025, 08:22

POOR CONNECTIVITY POOR TURN AROUND TIME

Good day

Since the 12 February 2025 I have had connectivity issues, I have logged ticket after ticket for the same thing.

I took this Wi-Fi as I work from home, I have to buy data whilst paying R395 to a useless internet service . I have rebooted and rebooted, and nothing has been done instead I must wait for your availability of technicians ..WHAT ABOUT MY WORK ? HOW LONG MUST I WAIT ? This is poor customer service at its best then again, I am not surprised as I am an African staying in a township, I am not a priority to you .

I logged a call last week Thursday and I was told too many devices which is utter nonsense, its 6am today I have no connectivity at this time so how many devices are connected now at this time ?

Stop making excuses for your poor connection and poor service its pathetic ,you dont priorities us but the invoice is on time faster than you can fix the problem

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