KN
Katleho N
1 reviews | Active since Jul 2021
06 Nov 2024, 17:06
Payed for the instal...
Payed for the installation still waiting, tried calling them
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Replies (1)
TooMuchWifi's replyOfficial
06 Nov 2024, 18:33Hi Katleho,
I hope you're doing well.
We sincerely apologise for the inconvenience caused and want to assure you that we will provide feedback as soon as we receive an update from the relevant team.Your installation was scheduled for today; however, we are still within our service level agreement (SLA), as installations typically take 7-10 business days after payment is received and verified.
You are still within the SLA window, so our scheduling team will follow up and get back to you with an update.I trust this clarifies the situation. Please let us know if you have any further questions.
Connecting iKasi to the World, TooMuchWifi.
I hope you're doing well.
We sincerely apologise for the inconvenience caused and want to assure you that we will provide feedback as soon as we receive an update from the relevant team.Your installation was scheduled for today; however, we are still within our service level agreement (SLA), as installations typically take 7-10 business days after payment is received and verified.
You are still within the SLA window, so our scheduling team will follow up and get back to you with an update.I trust this clarifies the situation. Please let us know if you have any further questions.
Connecting iKasi to the World, TooMuchWifi.
TooMuchWifi's reply06 Nov 2024, 18:33
Official
Hi Katleho,
I hope you're doing well.
We sincerely apologise for the inconvenience caused and want to assure you that we will provide feedback as soon as we receive an update from the relevant team.Your installation was scheduled for today; however, we are still within our service level agreement (SLA), as installations typically take 7-10 business days after payment is received and verified.
You are still within the SLA window, so our scheduling team will follow up and get back to you with an update.I trust this clarifies the situation. Please let us know if you have any further questions.
Connecting iKasi to the World, TooMuchWifi.
I hope you're doing well.
We sincerely apologise for the inconvenience caused and want to assure you that we will provide feedback as soon as we receive an update from the relevant team.Your installation was scheduled for today; however, we are still within our service level agreement (SLA), as installations typically take 7-10 business days after payment is received and verified.
You are still within the SLA window, so our scheduling team will follow up and get back to you with an update.I trust this clarifies the situation. Please let us know if you have any further questions.
Connecting iKasi to the World, TooMuchWifi.