MM
Matthew Maschona-Fortune

1 reviews | Active since Oct 2016

20 Jun 2025, 09:47

Pathetic, Appalling service from TooMuchWifi

Pathetic service. Quick to take your money and extremely slow to fulfill there end of the deal.

**** payment 8th of june, 2 weeks later i follow up on my installation. 1st call(i made),the agent saiys i dont think we provide wifi in your area (is this incompetence or whta). 2nd call(i made), the agent says i see you have made payment but no date for installation has been set(my mind is blown) 3rd call(from the agent), the agent says im not sure what the issue is but you will receive a installation in 2 days time. It is already the 20th of june.

Toomuchwifi is run poorly, good idea bad management.

Save yourself the drama and stay away from cheap toomuxhwifi

0
Replies (6)
TooMuchWifi
TooMuchWifi's reply20 Jun 2025, 09:53
Official
Hello Matthew

Thank you for reaching out. Kindly send me your registered number or reference number so I can look into your query.
MM
Matthew Maschona-Fortune's update20 Jun 2025, 09:59
Reviewer Update
Ref 242877
TooMuchWifi
TooMuchWifi's reply20 Jun 2025, 10:06
Official
Thank you. As you made your payment on the 8th of June, we do have a waiting period of 7-10 working days for installation. You are currently on day 9. I have escalated your profile to the Scheduling team to schedule you as soon as possible. 

MM
Matthew Maschona-Fortune's update24 Jun 2025, 11:11
Reviewer Update
Fair enough.

10 days has passed now, and today it is the 11th day.
Still no internet
MM
Matthew Maschona-Fortune's update30 Jun 2025, 14:33
Reviewer Update
So today it is the 30th of June. We have passed your 7-10 day working days, by mnay days.
I am still without wifi and no installation date has been given.
MM
Matthew Maschona-Fortune's update01 Jul 2025, 11:51
Reviewer Update
Ref nr : 111755