BN
Bulelwa N

1 reviews | Active since Feb 2025

26 Feb 2025, 16:15

none

I’ve having no access to internet for a week now! I paid for 2 full months!!! It only just gave a ticket number, no further help has been made, they confirmed whole of January that matainance department is coming since then nothing, that was in January, their communication is applauding, it's hell on earth. I have made numerous calls to their call center I was on hold for over 30 mins. "Too much WIFI" is nonsense you should be called "Too much problems, less solutions, we just **** our customers off their money and don't deliver" !!!, i stopped paying since i was waiting for my December refund

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply04 Mar 2025, 21:18
Official
Hi Bulelwa, 

We apologise for the delay on our end. Your proposed available date is Friday the 7th March 2025, may the scheduling team continue with this date and send confirmation?

Connecting iKasi to the World,
TooMuchWifi.