JM
Jade M
1 reviews | Active since Nov 2023
28 May 2025, 11:03
No services
Listen I'm gonna say this once and not again COME TAKE THIS **** OUT.i have been without wifi for 2 days, you guys call and ask me to take plugs out and in for 2 days now , like a child am I child I've been trouble shooting the phone calls means nothing, the same basic steps on each call, send someone out today or I will pull the plug out and also blast you in social media I am done playing around with too much wifi, Yoh the stress you guys are putting me through.Dont call send someone and fix this.
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Replies (3)JM
Jade M's updateReviewer Update
29 May 2025, 11:18Since my wifi is still off and no one is replying, like i said come and take this out ill message RAIN WIFI or OCTOTEL , SAY GOODBYE TO ME AS A CUSTOMER. send SOMEONE TO MY HOSUE TODAY TO COME AND TAKE OUT THIS WIFI, ITS JUST A MESS. Please send someone today immediately.
JM
Jade M's update29 May 2025, 11:18
Reviewer Update
Since my wifi is still off and no one is replying, like i said come and take this out ill message RAIN WIFI or OCTOTEL , SAY GOODBYE TO ME AS A CUSTOMER. send SOMEONE TO MY HOSUE TODAY TO COME AND TAKE OUT THIS WIFI, ITS JUST A MESS. Please send someone today immediately.
TooMuchWifi's replyOfficial
29 May 2025, 12:09Hi Jade, thank you for reaching out to TooMuchWifi. One of our contact center representatives attempted to assist you yesterday and managed to get through, but unfortunately, your daughter answered the call and was not receptive to the information being shared. Thereafter for ticket was closed. Please recreate your ticket via WhatsApp and one of our contact Centre agent will contact you once again and assist you further. We appreciate your cooperation and patience in this process.
TooMuchWifi's reply29 May 2025, 12:09
Official
Hi Jade, thank you for reaching out to TooMuchWifi. One of our contact center representatives attempted to assist you yesterday and managed to get through, but unfortunately, your daughter answered the call and was not receptive to the information being shared. Thereafter for ticket was closed. Please recreate your ticket via WhatsApp and one of our contact Centre agent will contact you once again and assist you further. We appreciate your cooperation and patience in this process.
JM
Jade M's updateReviewer Update
29 May 2025, 12:58That's a lie, if you cannot send someone out to fix it today please come and take it out, if not please come and take it out, I, will take it out myself if no one comes and call a new wifi company today, Yes I will also be writing a formal letter about this. Paying for something that dont work.
JM
Jade M's update29 May 2025, 12:58
Reviewer Update
That's a lie, if you cannot send someone out to fix it today please come and take it out, if not please come and take it out, I, will take it out myself if no one comes and call a new wifi company today, Yes I will also be writing a formal letter about this. Paying for something that dont work.