LK
Lakhe K
1 reviews | Active since Mar 2025
15 Jul 2025, 10:00
No internet connection
I am getting tired of this. Every month I am experiencing problem with your WiFi that we pay every month. For days I had no connection last week Friday and Saturday, Sunday I have contacted then it was working again. Yesterday again same problem. I don't know why you don't satisfy your customers always we have to report problems. 😡
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TooMuchWifi's replyOfficial
15 Jul 2025, 10:28Hi Lakhe. We are truly sorry to hear about the repeated disruptions you've been facing with your WiFi service, and we completely understand how frustrating this has been, especially when you're paying for a service that should be reliable. Please know that your concerns are being taken seriously. No customer should have to deal with ongoing issues or repeatedly report the same problem. We have escalated your case to our technical support team to investigate the root cause and ensure a more permanent solution is put in place. We appreciate your patience and will do everything we can to restore and maintain a stable connection moving forward. If there’s anything further you'd like us to know, feel free to reach out directly.
TooMuchWifi's reply15 Jul 2025, 10:28
Official
Hi Lakhe. We are truly sorry to hear about the repeated disruptions you've been facing with your WiFi service, and we completely understand how frustrating this has been, especially when you're paying for a service that should be reliable. Please know that your concerns are being taken seriously. No customer should have to deal with ongoing issues or repeatedly report the same problem. We have escalated your case to our technical support team to investigate the root cause and ensure a more permanent solution is put in place. We appreciate your patience and will do everything we can to restore and maintain a stable connection moving forward. If there’s anything further you'd like us to know, feel free to reach out directly.