mR
michaela R
1 reviews | Active since Dec 2020
16 Jan 2026, 11:12
no connection-
poor service- Barely get any connection, other people hacked my wifi and used my wifi for months I cannot track on my side who is using my wifi I need to call in everytime.
current working from home and i cannot connect at all . I bought data from vodacom using that now , im spending more money . this wifi is bad i wouldnt recommend anyone to use it.
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Replies (1)
TooMuchWifi's replyOfficial
16 Jan 2026, 11:45Hi Michaela
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you’ve experienced with your internet service. We understand how critical a stable connection is, especially while working from home, and we regret that our service has not met your expectations.We are particularly concerned to hear about the connectivity issues and the unauthorized use of your WiFi. This is not the experience we aim to provide. While customers typically manage access to their own WiFi networks, we acknowledge that the ongoing connection problems and the need to repeatedly contact support have added to your frustration.We regret that you’ve had to incur additional costs by purchasing mobile data in order to stay connected. This is certainly not ideal, and we understand why this has caused dissatisfaction with our service.We would like the opportunity to investigate this matter thoroughly and work toward a resolution. Please allow us to escalate your case to our technical support team so they can:
Connecting iKasi to the world
TooMuchWifi
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you’ve experienced with your internet service. We understand how critical a stable connection is, especially while working from home, and we regret that our service has not met your expectations.We are particularly concerned to hear about the connectivity issues and the unauthorized use of your WiFi. This is not the experience we aim to provide. While customers typically manage access to their own WiFi networks, we acknowledge that the ongoing connection problems and the need to repeatedly contact support have added to your frustration.We regret that you’ve had to incur additional costs by purchasing mobile data in order to stay connected. This is certainly not ideal, and we understand why this has caused dissatisfaction with our service.We would like the opportunity to investigate this matter thoroughly and work toward a resolution. Please allow us to escalate your case to our technical support team so they can:
- Assess your connection stability
- Assist with securing your WiFi network
- Determine whether a fault, configuration issue, or line problem is contributing to the poor service
Connecting iKasi to the world
TooMuchWifi
TooMuchWifi's reply16 Jan 2026, 11:45
Official
Hi Michaela
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you’ve experienced with your internet service. We understand how critical a stable connection is, especially while working from home, and we regret that our service has not met your expectations.We are particularly concerned to hear about the connectivity issues and the unauthorized use of your WiFi. This is not the experience we aim to provide. While customers typically manage access to their own WiFi networks, we acknowledge that the ongoing connection problems and the need to repeatedly contact support have added to your frustration.We regret that you’ve had to incur additional costs by purchasing mobile data in order to stay connected. This is certainly not ideal, and we understand why this has caused dissatisfaction with our service.We would like the opportunity to investigate this matter thoroughly and work toward a resolution. Please allow us to escalate your case to our technical support team so they can:
Connecting iKasi to the world
TooMuchWifi
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration you’ve experienced with your internet service. We understand how critical a stable connection is, especially while working from home, and we regret that our service has not met your expectations.We are particularly concerned to hear about the connectivity issues and the unauthorized use of your WiFi. This is not the experience we aim to provide. While customers typically manage access to their own WiFi networks, we acknowledge that the ongoing connection problems and the need to repeatedly contact support have added to your frustration.We regret that you’ve had to incur additional costs by purchasing mobile data in order to stay connected. This is certainly not ideal, and we understand why this has caused dissatisfaction with our service.We would like the opportunity to investigate this matter thoroughly and work toward a resolution. Please allow us to escalate your case to our technical support team so they can:
- Assess your connection stability
- Assist with securing your WiFi network
- Determine whether a fault, configuration issue, or line problem is contributing to the poor service
Connecting iKasi to the world
TooMuchWifi