1 reviews | Active since Feb 2025
My internet is down
On the 28th of January, I went to the Woodstock FNB and made a payment at 9am. However, the ATM failed to dispense any receipt or slip, which left me without any proof of payment to provide. This situation has been quite frustrating for me, as I really need to have that documentation to confirm the transaction. After realizing that I had no slip, I decided to call Toomuch Wifi to request that my internet service be reactivated. Unfortunately, instead of the agents checking my payment status and ensuring that it was processed correctly, they did not assist me as I had hoped. Their failure to address my issue has left me in a difficult position. As of today, I am still without any internet connection, which has caused me a lot of inconvenience.
We hope you're doing well. We apologise for the delayed response to your query.
Your payment has been updated accordingly, and you should now be connected.
In the future, if something like this occurs again, kindly provide us with the following details to help us locate your payment in our system:
Branch Name:
Amount paid & notes used:
Reference used:
Date & time of transaction:
Cellphone number registered on the profile:
These details will assist our accounts team in locating your payment and activating your account.
We apologise for any inconvenience caused and hope this issue does not arise again.
Enjoy your day further.
Connecting iKasi to the World,
TooMuchWifi.
We hope you're doing well. We apologise for the delayed response to your query.
Your payment has been updated accordingly, and you should now be connected.
In the future, if something like this occurs again, kindly provide us with the following details to help us locate your payment in our system:
Branch Name:
Amount paid & notes used:
Reference used:
Date & time of transaction:
Cellphone number registered on the profile:
These details will assist our accounts team in locating your payment and activating your account.
We apologise for any inconvenience caused and hope this issue does not arise again.
Enjoy your day further.
Connecting iKasi to the World,
TooMuchWifi.