DR
Dewayne R

1 reviews | Active since Apr 2023

03 May 2024, 21:18

MINUS -0 RATING ON THIS INTERNER PROVIDER

If you want a headache of an internet provider, Too Much WiFi is the company for you. Run, people, run! Just keep your money in your pocket and sprint in the opposite direction. I've had the displeasure of enduring their services for two agonizing months now, and let me tell you, they are lightyears away from industry standards. Their performance? Poor, poor, poor.

Let's start with their premium service promise of 20/20mbps. What a joke. It took a full two weeks post-installation for me to even come close to that speed, after numerous back-and-forths with their *********** support team. And speaking of support, communication? Forget about it. They carry out maintenance on their servers like it's a clandestine operation. Your internet just randomly decides to take a hiatus, leaving you stranded in digital darkness.

Oh, but wait, it gets better. Their WhatsApp line, touted as a lifeline for customer support, is nothing but a charade. It's a bot graveyard, where customer queries go to die, unanswered and ignored. Don't bother expecting any semblance of human interaction or assistance.

And then there's the weather dependency. Rainy day? Say goodbye to your connection. Windy? Same story. In the winter season? Well, might as well resort to carrier ***eons for your communication needs because Too Much WiFi will leave you high and dry. But the pièce de résistance? The cherry on top of this dreadful sundae? From 19:00 to 22:00, your internet speed plummets into oblivion or simply vanishes into thin air, leaving you stranded in the digital dark ages.

In conclusion, if you enjoy frustration, disappointment, and a generous sprinkling of existential dread every time you try to connect to the internet, then by all means, sign up with Too Much WiFi. But for the love of all that is holy, if you value your sanity and your hard-earned cash, steer clear of this abomination of an internet provider.

RATING MINUS 10000

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Replies (1)
TooMuchWifi
TooMuchWifi's reply08 May 2024, 08:47
Official
Hi Dewayne, thank you for leaving us a review. We are sorry to hear that you have experienced this kind of service from us. We always try our best to provide the best service in Mzansi. But it seems like we have fallen short here.

Please email us at *** with your contact number and Node number so that we can look into your account right away to investigate the issues you've raised.

Enkosi
TooMuchWifi