SK
Sonia K

1 reviews | Active since Mar 2025

28 Jan 2026, 10:53

****MERS!

I bought a 1voucher last week for R120 and loaded it on my phone number to hotspot. The voucher is loaded as I contact 1foru and they sent me proof of it being loaded on Toomuchwifi, the representatives at Toomuchwifi keep telling me that they cannot see my voucher at all and the wifi worked for only 2days and disconnected there after I havent been able to get in it says i have 0 hours but when i loaded it initially it told i have 29 days and 23 hours it hasnt even been a week, i want my money back, or figure out a way to connect my number i ddnt just decide to throw my R120 away, i have been battling this for a week now and there is no clear direction, I will contact ICASA if this is not resolved and i have all the receipts on my whatsapp.

0
Replies (4)
TooMuchWifi
TooMuchWifi's reply28 Jan 2026, 13:19
Official
Hi Sonia, 

We apologise for the iconvenieice caused regarding your hotspot voucher which just disappeared. May you please provide us with a screenshot from the portal showing the data and time remaining. Do you still have the purchased voucher?

Awaiting your response. 

Connecting iKasi to the World,
TooMuchWifi. 
SK
Sonia K's update28 Jan 2026, 13:24
Reviewer Update
I have a screenshot from 1for u i loaded on the 22nd i sent u guys all this already on whatsapp
TooMuchWifi
TooMuchWifi's reply28 Jan 2026, 14:24
Official
Hi Sonia, 

We have checked whatsapp and received the attached pop. We have escalated to customer accounts and we will revert back to you a soon as there is feedback. 
We sincerely apologise for the inconvenience caused. 

Connecting iKasi to the World,
TooMuchWifi. 
TooMuchWifi
TooMuchWifi's reply28 Jan 2026, 15:58
Official
Hi Sonia, 

It's a pleasure. 

We will keep you updated mntase. 

Connecting iKasi to the World,
TooMucWifi.