TS
Thandokazi S
1 reviews | Active since Oct 2017
03 Dec 2024, 11:59
Installation
I paid 7 days ago on the 25th of November and sent POP on WhatsApp as instructed. Installation was scheduled for the 2nd of December, however they went MIA on me, no communication, now the consultant says she doesn't know when the installation will be done. Unfriendly consultant at that. What a horrible service!!
Helpful (0)
Replies (1)0
Replies (1)
TooMuchWifi's replyOfficial
05 Dec 2024, 09:16Hi Thandokazi,
Thank you for bringing your concerns to our attention.We apologise for the missed installation and the lack of communication regarding why the technicians couldn't make it. We have asked the scheduling team to prioritize finding the earliest available date and will update you as soon as we have more information.We sincerely apologise for the inconvenience this has caused and assure you that we are working to resolve it as quickly as possible.
Connecting iKasi to the Wolrd
TooMuchWifi.
Thank you for bringing your concerns to our attention.We apologise for the missed installation and the lack of communication regarding why the technicians couldn't make it. We have asked the scheduling team to prioritize finding the earliest available date and will update you as soon as we have more information.We sincerely apologise for the inconvenience this has caused and assure you that we are working to resolve it as quickly as possible.
Connecting iKasi to the Wolrd
TooMuchWifi.
TooMuchWifi's reply05 Dec 2024, 09:16
Official
Hi Thandokazi,
Thank you for bringing your concerns to our attention.We apologise for the missed installation and the lack of communication regarding why the technicians couldn't make it. We have asked the scheduling team to prioritize finding the earliest available date and will update you as soon as we have more information.We sincerely apologise for the inconvenience this has caused and assure you that we are working to resolve it as quickly as possible.
Connecting iKasi to the Wolrd
TooMuchWifi.
Thank you for bringing your concerns to our attention.We apologise for the missed installation and the lack of communication regarding why the technicians couldn't make it. We have asked the scheduling team to prioritize finding the earliest available date and will update you as soon as we have more information.We sincerely apologise for the inconvenience this has caused and assure you that we are working to resolve it as quickly as possible.
Connecting iKasi to the Wolrd
TooMuchWifi.