IM VERY DISAPPOINTED

I MADE INSTALLATION REQUEST LAST WEEK AND I GOT A CALL ON THURSDAY AND I WAS TOLD THAT THE TECHNICIANS WILL BE COMING ON FRIDAY AROUND 12 IN THE AFTERNOON AND I ARRANGE FOR SOMEONE TO BE AT HOME AND THE DAY PASS BY WITHOUT NO INSTALLATION AND NO COMMUNICATION...I CALLED ON FRIDAY AND I WAS TOLD THAT THEY WILL COME..YESTERDAY WHICH IT WAS MONDAY I CALLED AGAIN AS IM SEEING THAT NO ONE IS BOTHERING TO CALL ME AND GIVE ME A FEEDBACK I WAS TOLD THAT IT WAS SCHEDULED FOR TODAY,TODAY I CALLED AGAIN EARLY IN THE MORNING I WAS TOLD THAT SOMEONE IS GONNA GET BACK TO ME BUT NO ONE DID I JUST TOOK MY OWN TIME NOW AND CALL BECAUSE I SEE ITS ALREADY PAST 3 AND NO ONE HAS CONTACTED ME...AND I TOLD THE AGENT THAT I WANT MY MONEY BACK IF THEY DONT COME TODAY AS I ASKED SOMEONE TO BE AT MY HOUSE AND WAIT FOR THEM BUT STILL DOLOLO TECHNICIANS