T
Tesna
1 reviews | Active since Dec 2024
19 Dec 2024, 14:05
Im unhappy at the mo...
Im unhappy at the moment they came to install my wifi yesterday but the pole is too high to my liking and they used rusty brackets😡
Helpful (0)
Replies (1)0
Replies (1)
TooMuchWifi's replyOfficial
19 Dec 2024, 14:22Hi Tesna,
Thank you for reaching out.
The reason why the pole is high is because of the highsite. A longer pole was needed to do the installation to get the connection to our highsites as the shorter pole wasn't going to get any connection.
We apologise that it wasn't communicated to you. With regards to the rusty brackets, we will investigate further and provide feedback.
We apologise for the inconvenience caused.
Connecting iKasi to the World,
TooMuchWifi.
Thank you for reaching out.
The reason why the pole is high is because of the highsite. A longer pole was needed to do the installation to get the connection to our highsites as the shorter pole wasn't going to get any connection.
We apologise that it wasn't communicated to you. With regards to the rusty brackets, we will investigate further and provide feedback.
We apologise for the inconvenience caused.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply19 Dec 2024, 14:22
Official
Hi Tesna,
Thank you for reaching out.
The reason why the pole is high is because of the highsite. A longer pole was needed to do the installation to get the connection to our highsites as the shorter pole wasn't going to get any connection.
We apologise that it wasn't communicated to you. With regards to the rusty brackets, we will investigate further and provide feedback.
We apologise for the inconvenience caused.
Connecting iKasi to the World,
TooMuchWifi.
Thank you for reaching out.
The reason why the pole is high is because of the highsite. A longer pole was needed to do the installation to get the connection to our highsites as the shorter pole wasn't going to get any connection.
We apologise that it wasn't communicated to you. With regards to the rusty brackets, we will investigate further and provide feedback.
We apologise for the inconvenience caused.
Connecting iKasi to the World,
TooMuchWifi.