KM
Khanyo M
1 reviews | Active since Oct 2023
25 Oct 2024, 05:59
I have been raving about TooMuchWifi to friend and family and even got some moved over and signed up with them but the experience I have received with the connection lately is appalling and I'm not sure about ever recommending it I'm really disappointed
I have been raving about TooMuchWifi to friend and family and even got some moved over and signed up with them but the experience I have received with the connection lately is appalling and I'm not sure about ever recommending it I'm really disappointed. Then DONT even get me started on the time it takes for them to get back to you when a ticket is logged through whatsapp we are generation that doesn't bother about airtime but always want o stay connected we never have airtime to call
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Replies (1)
TooMuchWifi's replyOfficial
31 Oct 2024, 10:07Hi Khanyo,
I hope you’re doing well.
I hope you’re doing well.
First, we sincerely apologize for the service issues you've experienced.
The number you provided doesn’t have an active profile for us to follow up on the ticket created, and we have't received any feedback. Could you please provide a ticket number or a cell phone number associated with your profile? This will help us assist you more effectively.
Thank you for your understanding.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply31 Oct 2024, 10:07
Official
Hi Khanyo,
I hope you’re doing well.
I hope you’re doing well.
First, we sincerely apologize for the service issues you've experienced.
The number you provided doesn’t have an active profile for us to follow up on the ticket created, and we have't received any feedback. Could you please provide a ticket number or a cell phone number associated with your profile? This will help us assist you more effectively.
Thank you for your understanding.
Connecting iKasi to the World,
TooMuchWifi.