Z
Zintle
1 reviews | Active since Jul 2025
31 Jul 2025, 08:36
I have a complain wh...
I have a complain when it’s raining my Wi-Fi is not working ,it was not working the whole day today because of the rain
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Replies (1)
TooMuchWifi's replyOfficial
31 Jul 2025, 10:19Hi Zintle. Thank you for bringing this to our attention, and we are sorry to hear about the service disruption you experienced during the rain. That’s certainly not the level of reliability we aim to provide. Weather-related outages are not expected under normal circumstances, so we have escalated this to our technical team to investigate further and determine whether there’s an issue with the external infrastructure or your specific setup. In the meantime, please let us know if the service has resumed or if you're still experiencing issues. We are here to help get you back online as quickly as possible. We appreciate your patience.
TooMuchWifi's reply31 Jul 2025, 10:19
Official
Hi Zintle. Thank you for bringing this to our attention, and we are sorry to hear about the service disruption you experienced during the rain. That’s certainly not the level of reliability we aim to provide. Weather-related outages are not expected under normal circumstances, so we have escalated this to our technical team to investigate further and determine whether there’s an issue with the external infrastructure or your specific setup. In the meantime, please let us know if the service has resumed or if you're still experiencing issues. We are here to help get you back online as quickly as possible. We appreciate your patience.