I am beyond frustrated with TooMuchWifi’s service

I am beyond frustrated with TooMuchWifi’s service. The connection has become so bad that I can’t even do a simple Google search or log into TikTok. I reported the issue yesterday, and the consultant acted as if she was resolving it, only to promise a call back that never happened. When I tried to answer their call, it cut, and now I’ll have to spend more of my own airtime trying to reach them again. Every month, new terms and conditions are added to packages we already pay for, but customers are never informed. When there are network issues, TooMuchWifi does not communicate — we are left without service and forced to chase them. On top of paying monthly for unreliable Wi-Fi, we still have to use airtime to report problems, and still wait days for a response. The service is unacceptable and needs urgent improvement. Customers deserve stable connectivity, prompt support, honesty, and communication.