ON
Olwethu N

1 reviews | Active since Jul 2015

05 Feb 2025, 15:37

Horrible service

Yoh!!! worse service ever, been calling their call centre everyday for my installation Nomonde and Khuthala **** to me as their stupid team is still not here, then today i call again this useless guy who has no idea how he system works tells me i didnt make payment, he cant find me on the system, i give him my ref number which he couldnt find, yoh that guy is useless, rude and has bad attitude to top it, i asked him to trasfer me to someone that is willing to assist me and he said his the only person, i want my refund now im done with these idiots

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply05 Feb 2025, 16:26
Official
Hi Olwethu, 

Thank you for reaching out. We have looked into the matter and apologise for the inconvenience caused.

Please note that the proposed available date for your installation is February 7th, 2025.May we proceed with scheduling your appointment for Friday?

We look forward to your response.

Connecting iKasi to the World, 
TooMuchWifi.