ZZ
Zintle Z

1 reviews | Active since Jul 2025

14 Jul 2025, 08:46

hey you are speaking with Zintle from Mfuleni ,I have a complain yesterday the technician supposed to came and installe my Wi-Fi but they didn’t came…I had to waste my money to buy airtime and ask the problem only to experience poor service and dishonest

hey you are speaking with Zintle from Mfuleni ,I have a complain yesterday the technician supposed to came and installe my Wi-Fi but they didn’t came…I had to waste my money to buy airtime and ask the problem only to experience poor service and dishonest from the call centre.They don’t even bother them self to call me and explain what’s happening I was the one that was calling them ,they will just say they don’t see anything on the system haibo how but I paid and they sent me a message that was saying on the 13th the installer will came and I did conform that I will available… Now they are saying they’re going to send me another date they’re going to came with excuses again.

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Replies (1)
TooMuchWifi
TooMuchWifi's reply14 Jul 2025, 16:31
Official
Hi Zintle. We sincerely apologize for the lack of communication and for your missed installation yesterday. We have liaised with the relevant department to prioritize your installation today and we are happy to know your installation has been completed. Thank you for your understanding and patience.