NL
Nosiphiwo L
1 reviews | Active since Jun 2024
21 Jun 2024, 12:44
Failed Installation
Paid for my WIFI and installation on the 06th of June and up until today no WIFI has been installed.
I was supposed to have my WIFI installed last week but due to reasons unknown to myself this has still not taken place. I have called countless times to your call center and have been met with below than mediocre customer service with nonchalant responses about why they have not installed this WIFI which has been paid for at the beginning of the month.
Install is booked for Monday again hopefully you'll come this time, not holding my breath
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Replies (2)0
Replies (2)
TooMuchWifi's replyOfficial
21 Jun 2024, 15:33Hi Nosiphiwo,
Thank you for reaching out to us. We understand your frustration. We have looked into your account and can confirm that you installation will take place early next week.
Enkosi
TooMuchWifi
Thank you for reaching out to us. We understand your frustration. We have looked into your account and can confirm that you installation will take place early next week.
Enkosi
TooMuchWifi
TooMuchWifi's reply21 Jun 2024, 15:33
Official
Hi Nosiphiwo,
Thank you for reaching out to us. We understand your frustration. We have looked into your account and can confirm that you installation will take place early next week.
Enkosi
TooMuchWifi
Thank you for reaching out to us. We understand your frustration. We have looked into your account and can confirm that you installation will take place early next week.
Enkosi
TooMuchWifi
NL
Nosiphiwo L's updateReviewer Update
25 Jun 2024, 14:22Its Tuesday and im still waiting on my installation. No communication as to why they didnt pitch and no tangeble answer at your call center. I honestly don't know what kind of business you guys are running.
NL
Nosiphiwo L's update25 Jun 2024, 14:22
Reviewer Update
Its Tuesday and im still waiting on my installation. No communication as to why they didnt pitch and no tangeble answer at your call center. I honestly don't know what kind of business you guys are running.