Extremely Bad Service

<div>I have experienced problems with their wifi the first day they installed it. They could not connect it to the network and the guys who installed it left. The issue was never reported to their office by these people who came to install it. I reported this through their whatsapp medium in the week of the long weekend. I reported this on the Tuesday of the week of the long weekend. I was then given a ticket number. The guys pitched up on the 2 May 2023 and it worked for the couple of days. I again had connection issues on the 10th of May. I sent another message and I was again given a ticket number and the issue was not resolved. On Monday 15th, I lost network connection again and I again reported this. I was again given ticket number and the problem has still not been resolve. I have also been communicating with Sinalo Matomela who is a Digital Response Specialist. He was not helpful at all he actually ignored my complaints. . Their service is extremely bad, no customer skills and they are *********** and have no idea what they are doing. Today is the 17th of May 2023 and my issue has not been attended to. I have numerously asked Sinalo to send his men to disconnect his equipment from my home and he did not answer. I have a wifi that is not working and these guys are just ignoring complaints</div>