NTML
Nontathu Threez Mtshana Lurafu
1 reviews | Active since Nov 2021
19 Jun 2024, 17:32
Disgusting Service Ever
Disgusting service,The consultant that i recently spoke to did not even bother to contact me after call has been cut off due to insufficient airtime.I have been reporting a wifi that is nit working since last week it’s so irritating being treated like an idiot as if i am creating false story about this.I was told to unplug the router and still issue continues.During installation in 2022 i was informed of 10 Devices to be connected now suddenly it’s 3 devices and that is new to me.The wifi is not even slow IT IS NOT WORKING and this is disgusting saying the same thing over and over again.This madness has to come to an end
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TooMuchWifi's replyOfficial
20 Jun 2024, 09:16Hi Nontathu, thank you for reaching out to us and leaving a review. We are sorry to hear about your experience. I have looked into your accounts and can see that multiple calls were made to you however it goes to voicemail. It's also important to note that none of our uncapped lines can handle 10 devices connected to it and can assure you that this was never communicated to you.
Enkosi
TooMuchWifi
Enkosi
TooMuchWifi
TooMuchWifi's reply20 Jun 2024, 09:16
Official
Hi Nontathu, thank you for reaching out to us and leaving a review. We are sorry to hear about your experience. I have looked into your accounts and can see that multiple calls were made to you however it goes to voicemail. It's also important to note that none of our uncapped lines can handle 10 devices connected to it and can assure you that this was never communicated to you.
Enkosi
TooMuchWifi
Enkosi
TooMuchWifi