1 reviews | Active since Sept 2023
Disappointing WiFi Service not Worth the Upgrade.
I have the 20Mbps package with Too Much WiFi, and it's been a nightmare. Even with just two people connected, the WiFi constantly buffers, making it impossible to get anything done. Their customer service is equally frustrating. Whenever I log a ticket, it takes at least three business days for them to respond, and all they do is tell me they've escalated the issue to their tech department. Their only advice is to unplug the router for 15 minutes, which never solves the problem.
I upgraded to their premium package expecting better internet speed and signal, but it’s no different from their basic plan. It’s honestly pointless paying for a "premium" service when you don't get premium internet speeds. I would not recommend this provider, especially if you work from home and need a reliable connection. Very disappointing and their service doesn’t live up to expectations.
We sincerely apologise for the bad speeds that you are getting.
We would like to assist you in getting your speeds back to normal and to the package you are paying for.
Kindly provide us with your speed test results- please do a Speedtest using this link: http://speedtest.net
Please send us the results and we will escalate to the relevant team for further assistance.
Connecting iKasi to the World,
TooMuchWifi.
We sincerely apologise for the bad speeds that you are getting.
We would like to assist you in getting your speeds back to normal and to the package you are paying for.
Kindly provide us with your speed test results- please do a Speedtest using this link: http://speedtest.net
Please send us the results and we will escalate to the relevant team for further assistance.
Connecting iKasi to the World,
TooMuchWifi.
