BM
Banele M
1 reviews | Active since Aug 2024
06 Aug 2025, 15:59
Delayed installation
Worce experience of my life, i have been waiting for installation for almost 2 weeks, what they do is they keep on postponing or setting a request for another day or week. I REGRET ‼️
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Replies (1)
TooMuchWifi's replyOfficial
06 Aug 2025, 16:28Hi Banele,
Thank you for reaching out to us and we sincerely apologise that the team didn't make it on Monday as per schedule and didn't communicate on a way forward. We have spoken to your partner/ wife and explained to her and we sincerely apologise for the inconvenience this may have caused for you as you urgently need the wifi for work purposes.
We have requested a follow up Friday morning so we can be in contact with our technicians to ensure that your installation request has been met.
Connecting iKasi to the World,
TooMuchWifi.
Thank you for reaching out to us and we sincerely apologise that the team didn't make it on Monday as per schedule and didn't communicate on a way forward. We have spoken to your partner/ wife and explained to her and we sincerely apologise for the inconvenience this may have caused for you as you urgently need the wifi for work purposes.
We have requested a follow up Friday morning so we can be in contact with our technicians to ensure that your installation request has been met.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply06 Aug 2025, 16:28
Official
Hi Banele,
Thank you for reaching out to us and we sincerely apologise that the team didn't make it on Monday as per schedule and didn't communicate on a way forward. We have spoken to your partner/ wife and explained to her and we sincerely apologise for the inconvenience this may have caused for you as you urgently need the wifi for work purposes.
We have requested a follow up Friday morning so we can be in contact with our technicians to ensure that your installation request has been met.
Connecting iKasi to the World,
TooMuchWifi.
Thank you for reaching out to us and we sincerely apologise that the team didn't make it on Monday as per schedule and didn't communicate on a way forward. We have spoken to your partner/ wife and explained to her and we sincerely apologise for the inconvenience this may have caused for you as you urgently need the wifi for work purposes.
We have requested a follow up Friday morning so we can be in contact with our technicians to ensure that your installation request has been met.
Connecting iKasi to the World,
TooMuchWifi.