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Anelisa

1 reviews | Active since Feb 2025

05 Mar 2025, 10:42

Connection issue

Its been 3 weeks without internet and now you guys sent me a message to pay , How when I don't have internet connection . And I have been calling you guys for you to fix the Wi-Fi but all you say the matter is being escalated to technical team

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Replies (3)
TooMuchWifi
TooMuchWifi's reply05 Mar 2025, 11:04
Official
Hi Anelisa,

Trust you are well.
Please be advised that we have escalated the matter and we will revert back to you with feedback as soon as we can. 

We sincerely apologise for the inconvenience caused. 

Connecting iKasi to the World,
TooMuchWifi. 
A
Anelisa's update05 Mar 2025, 11:06
Reviewer Update
But its been long overdue and how much will I pay for this month then
TooMuchWifi
TooMuchWifi's reply05 Mar 2025, 12:41
Official
Hi Anelisa, 

You have been scheduled for tomorrow and communication has been sent to you via WhatsApp. 
If you have any queries, feel free to enquire with us via email after your maintenance has been conducted successfully.

Connecting iKasi to the World,
TooMuchWifi.