MF
Mark F

1 reviews | Active since May 2025

19 May 2025, 13:54

COMPLAINT

I had no internet connection for almost two days since 13-15 May. I contacted the technical department of Tomuch WiFi I was told to wait for 48-72 before I could be assisted and be called by a technician. Nothing of the sort happened. I work from home two days a and need internet connection. I could not work for those two days. When the connection was finally restored, it turns out to be unstable. I called in again o Saturday 16 May to report this,with more promises of being contacted by a technician. Today is Monday 19 May, and still no call. This is very poor customer service from Tomuch WiFi. They expect a complete premium month end but you get half the service

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