BC
Bulelwa C
1 reviews | Active since Jul 2020
04 Dec 2024, 20:18
Bad service Toomuchwifi
I have never received such bad service in my live .I have send the tickets more than once no response then I decided to call TOOMuchwifi my self still no help but when they won't instalment for send wassup more than 100 times no we need help dolo .My Wifi is not working since Saturday till today its Wed such bad service 😫 😩 😑 😢 as
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Replies (3)0
Replies (3)
TooMuchWifi's replyOfficial
05 Dec 2024, 08:30Hi Bulelwa,
I hope this message finds you well. We sincerely apologise for the service you've received and are committed to resolving your issue and getting you back online.Our technical support team reviewed your query/ticket and, after attempting to resolve it remotely, was unable to do so.
As a result, your case has been escalated for maintenance.
The scheduling team will reach out to you once a date is available and send you a confirmation for a technician to visit and resolve the issue.We deeply apologize for the inconvenience caused and have prioritized this matter with the scheduling team to ensure urgency.
Connecting iKasi to the World,
TooMuchWifi.
I hope this message finds you well. We sincerely apologise for the service you've received and are committed to resolving your issue and getting you back online.Our technical support team reviewed your query/ticket and, after attempting to resolve it remotely, was unable to do so.
As a result, your case has been escalated for maintenance.
The scheduling team will reach out to you once a date is available and send you a confirmation for a technician to visit and resolve the issue.We deeply apologize for the inconvenience caused and have prioritized this matter with the scheduling team to ensure urgency.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply05 Dec 2024, 08:30
Official
Hi Bulelwa,
I hope this message finds you well. We sincerely apologise for the service you've received and are committed to resolving your issue and getting you back online.Our technical support team reviewed your query/ticket and, after attempting to resolve it remotely, was unable to do so.
As a result, your case has been escalated for maintenance.
The scheduling team will reach out to you once a date is available and send you a confirmation for a technician to visit and resolve the issue.We deeply apologize for the inconvenience caused and have prioritized this matter with the scheduling team to ensure urgency.
Connecting iKasi to the World,
TooMuchWifi.
I hope this message finds you well. We sincerely apologise for the service you've received and are committed to resolving your issue and getting you back online.Our technical support team reviewed your query/ticket and, after attempting to resolve it remotely, was unable to do so.
As a result, your case has been escalated for maintenance.
The scheduling team will reach out to you once a date is available and send you a confirmation for a technician to visit and resolve the issue.We deeply apologize for the inconvenience caused and have prioritized this matter with the scheduling team to ensure urgency.
Connecting iKasi to the World,
TooMuchWifi.
BC
Bulelwa C's updateReviewer Update
05 Dec 2024, 08:32Im still waiting for your maintenance to contact me since Monday like for real my kid are very frustrated
BC
Bulelwa C's update05 Dec 2024, 08:32
Reviewer Update
Im still waiting for your maintenance to contact me since Monday like for real my kid are very frustrated
TooMuchWifi's replyOfficial
07 Dec 2024, 16:11Hi Bulelwa,
We apologise for the delayed response.
You have been scheduled for Monday the 9th December 2024 for maintenance.
Trust you have received communication via WhatsApp confirming Monday as the scheduled date.
Connecting iKasi to the World,
TooMuchWifi
We apologise for the delayed response.
You have been scheduled for Monday the 9th December 2024 for maintenance.
Trust you have received communication via WhatsApp confirming Monday as the scheduled date.
Connecting iKasi to the World,
TooMuchWifi
TooMuchWifi's reply07 Dec 2024, 16:11
Official
Hi Bulelwa,
We apologise for the delayed response.
You have been scheduled for Monday the 9th December 2024 for maintenance.
Trust you have received communication via WhatsApp confirming Monday as the scheduled date.
Connecting iKasi to the World,
TooMuchWifi
We apologise for the delayed response.
You have been scheduled for Monday the 9th December 2024 for maintenance.
Trust you have received communication via WhatsApp confirming Monday as the scheduled date.
Connecting iKasi to the World,
TooMuchWifi