SM
Sylvia M
1 reviews | Active since Oct 2021
16 Sept 2024, 18:01
Bad service Too much wifi
I have been having connection issues for months now I wrote emails made calls logged tickets but they only fix it for 3 days then back to square one. I'm tired of Too much wifi the don't deliver service at all.They are quick to remind for payment for something that is not working. It's always the technicians are working on it,on what fix problem for 3 days 😒 Even their consultants know nothing they close the ticket without fixing the problem then you have to start all over again
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Replies (1)0
Replies (1)TooMuchWifi's replyOfficial
17 Sept 2024, 09:26Hi Sylvia,
I hope this message finds you well.
We sincerely apologize for the poor service you have experienced regarding your ongoing connection issues.
Your ticket has been escalated to our technical support team, and they are actively working to resolve the problem. We will update you as soon as the issue has been fully addressed.
Thank you for your patience.
Connecting iKasi to the World,
TooMuchWifi.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply17 Sept 2024, 09:26
Official
Hi Sylvia,
I hope this message finds you well.
We sincerely apologize for the poor service you have experienced regarding your ongoing connection issues.
Your ticket has been escalated to our technical support team, and they are actively working to resolve the problem. We will update you as soon as the issue has been fully addressed.
Thank you for your patience.
Connecting iKasi to the World,
TooMuchWifi.
Connecting iKasi to the World,
TooMuchWifi.
