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Ziph'ezihle Ndzungu
1 reviews | Active since Nov 2024
29 Dec 2025, 18:55
Bad service from Too much wifi
My Wifi was installed beginning of the month and a few days later it was very slow and sometimes did not connect at all. I’ve been calling them for almost 3 weeks they keep telling me to disconnect and reconnect it and do a speed test which I did and sent them the results but I am not getting any feedback from them. Wifi is still very slow and is not working most of the time.
Helpful (0)
Replies (3)0
Replies (3)
TooMuchWifi's replyOfficial
30 Dec 2025, 16:29Hi Ziph'ezihle
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you have experienced with your WiFi service.We understand how frustrating ongoing connectivity issues can be, especially after you have already completed the troubleshooting steps and shared speed test results with our support team. We regret the lack of timely feedback and appreciate your patience.
On the 24th of December, a technician assisted you remotely and you confirmed that the wifi is working. Did you experience the same issue after that? We are here to help. Please send us an email on ***
Connecting iKasi to the world
TooMuchWifi
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you have experienced with your WiFi service.We understand how frustrating ongoing connectivity issues can be, especially after you have already completed the troubleshooting steps and shared speed test results with our support team. We regret the lack of timely feedback and appreciate your patience.
On the 24th of December, a technician assisted you remotely and you confirmed that the wifi is working. Did you experience the same issue after that? We are here to help. Please send us an email on ***
Connecting iKasi to the world
TooMuchWifi
TooMuchWifi's reply30 Dec 2025, 16:29
Official
Hi Ziph'ezihle
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you have experienced with your WiFi service.We understand how frustrating ongoing connectivity issues can be, especially after you have already completed the troubleshooting steps and shared speed test results with our support team. We regret the lack of timely feedback and appreciate your patience.
On the 24th of December, a technician assisted you remotely and you confirmed that the wifi is working. Did you experience the same issue after that? We are here to help. Please send us an email on ***
Connecting iKasi to the world
TooMuchWifi
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you have experienced with your WiFi service.We understand how frustrating ongoing connectivity issues can be, especially after you have already completed the troubleshooting steps and shared speed test results with our support team. We regret the lack of timely feedback and appreciate your patience.
On the 24th of December, a technician assisted you remotely and you confirmed that the wifi is working. Did you experience the same issue after that? We are here to help. Please send us an email on ***
Connecting iKasi to the world
TooMuchWifi
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Ziph'ezihle Ndzungu's updateReviewer Update
30 Dec 2025, 17:13No it wasn’t working it was slow
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Ziph'ezihle Ndzungu's update30 Dec 2025, 17:13
Reviewer Update
No it wasn’t working it was slow
TooMuchWifi's replyOfficial
31 Dec 2025, 13:16Thank you for the feedback. We are still waiting for your email so we can resolve this issue as soon as possible.
Connecting iKasi to the world
TooMuchWifi
Connecting iKasi to the world
TooMuchWifi
TooMuchWifi's reply31 Dec 2025, 13:16
Official
Thank you for the feedback. We are still waiting for your email so we can resolve this issue as soon as possible.
Connecting iKasi to the world
TooMuchWifi
Connecting iKasi to the world
TooMuchWifi