SM
Sylvia M

1 reviews | Active since Oct 2021

23 Sept 2024, 16:08

Bad Service

I have been offline for the 2nd week now.Last time I wrote here they promised to come today to fix my connection. I took a day from work they didn't pitch. You service is really ba wouldn't recommend Too much wifi on anyone you will just wasting your money. In public the act like they will fix everything.

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply25 Sept 2024, 08:20
Official
Hi Sylvia, 

Thank you for raising your concerns.
On Monday, the technicians couldn't work due to the CPF in Khayelitsha. Our team was not able to enter Khayelitsha as CPF wasn't allowing them. 
You have been scheduled for today and we are hoping that all is well with the CPF so we can be able to work in the area. 

We sincerely apologize for not communicating in time, as we were also not aware of the situation until the last minute.

Trust this is in order, 

Connecting iKasi to the World, 
TooMuchWifi.