AC
Alihesa C

1 reviews | Active since Mar 2026

21 Mar 2026, 15:30

Bad service

I installed my wifi two ago now I can watch or stream I've being call over 200 airtime the customer care keep telling me the same thing but nothing gets resolved it keep buffering I'm paying for a service neve used properly really bad service people in my area don't have this problem

0
Replies (5)
TooMuchWifi
TooMuchWifi's reply23 Mar 2026, 12:40
Official
Hi Alihesa, 

Thank you for reaching out to us and we sincerely apologise that you are experiencing connection issues. Kindly provide us with the registered number as the one provided doesn't have any active profile for us to look into the matter and provide feedback on the issue. 

Connecting iKasi to the World,
TooMuchWifi. 
AC
Alihesa C's update23 Mar 2026, 16:27
Reviewer Update
Cell number is ***
TooMuchWifi
TooMuchWifi's reply23 Mar 2026, 16:39
Official
Thank you for the number. We will communicate with you via WhatsApp, please respond there.
AC
Alihesa C's update23 Mar 2026, 17:17
Reviewer Update
Now you see just got a call from then they said they will call me still waiting it's gonna take a day to get back to me bad service
TooMuchWifi
TooMuchWifi's reply23 Mar 2026, 17:51
Official
Hi Alihesa,

The matter has been escalated to Technical Support to fix the connection isssue. Sincere apologies for the inconvenience.

Connecting iKasi to the World,
TooMuchWifi.