BAD SERVICE

BAD WORST SERVICE EVER

I've paid for my wifi for february and received an invoice. I then asked that my package be changed in March. Toomuch wifi disconnected my connection on Thursday stating that I need to make a payment for the new package I don't understand why should I pay twice for February. I called and spoke to Sibongile and Rasiya who told me they will escalate the issuee to their accounts department and it will take up to 72 hours to re****ect me which is not right. Why should I wait for something that was caused by them till this day I am still without a wifi. I'm very unhappy with this BAD SERVICE