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Polosto N
1 reviews | Active since Oct 2024
10 Dec 2024, 13:59
Bad review
I'm so disappointed at this wifi company, they installed my wifi on Thursday 5th of December around 12pm. They left around 1 and when they left the wifi was connected and was working pretty much well. When 4pm striked the wifi stopped working all together it when called the call center for assistance toll date we haven't had assistance. I'm failing to understand on how a wifi that has almost 5 days isn't working. This is just my review regarding them, that purchase the wifi at own risk
Helpful (0)
Replies (4)0
Replies (4)
TooMuchWifi's replyOfficial
10 Dec 2024, 14:20Hi Polosto, Thank you for reaching out to us, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how disruptive this issue has been, and we truly regret the delay in resolving your concerns. Please provide us with your registered TooMuchWifi number we will have a look at your connection the one provided does not exist on our system
TooMuchWifi's reply10 Dec 2024, 14:20
Official
Hi Polosto, Thank you for reaching out to us, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how disruptive this issue has been, and we truly regret the delay in resolving your concerns. Please provide us with your registered TooMuchWifi number we will have a look at your connection the one provided does not exist on our system
TooMuchWifi's replyOfficial
10 Dec 2024, 15:41Hi Polotso, Thank you for taking our call your issue is with our technical support team they will get back to you as soon as possible.
TooMuchWifi's reply10 Dec 2024, 15:41
Official
Hi Polotso, Thank you for taking our call your issue is with our technical support team they will get back to you as soon as possible.
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Polosto N's updateReviewer Update
11 Dec 2024, 11:29I would like to take this time and appreciate your works and efforts. The wifi worked immediately after the call from technicians. Thank you so much for caring and taking into consideration your clients complaints and attending to it
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Polosto N's update11 Dec 2024, 11:29
Reviewer Update
I would like to take this time and appreciate your works and efforts. The wifi worked immediately after the call from technicians. Thank you so much for caring and taking into consideration your clients complaints and attending to it
TooMuchWifi's replyOfficial
11 Dec 2024, 11:37Hi Polosto,
Thank you so much for your kind words! We truly appreciate your appreciation and are delighted to hear that the Wi-Fi is working well now. It's our priority to ensure our clients are satisfied, and we're glad we could resolve the issue for you. If you need anything further, please don't hesitate to reach out. Thank you for being such a valued customer!
Connecting iKasi to the World,
TooMuchWifi.
Thank you so much for your kind words! We truly appreciate your appreciation and are delighted to hear that the Wi-Fi is working well now. It's our priority to ensure our clients are satisfied, and we're glad we could resolve the issue for you. If you need anything further, please don't hesitate to reach out. Thank you for being such a valued customer!
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply11 Dec 2024, 11:37
Official
Hi Polosto,
Thank you so much for your kind words! We truly appreciate your appreciation and are delighted to hear that the Wi-Fi is working well now. It's our priority to ensure our clients are satisfied, and we're glad we could resolve the issue for you. If you need anything further, please don't hesitate to reach out. Thank you for being such a valued customer!
Connecting iKasi to the World,
TooMuchWifi.
Thank you so much for your kind words! We truly appreciate your appreciation and are delighted to hear that the Wi-Fi is working well now. It's our priority to ensure our clients are satisfied, and we're glad we could resolve the issue for you. If you need anything further, please don't hesitate to reach out. Thank you for being such a valued customer!
Connecting iKasi to the World,
TooMuchWifi.