Bad Customer service, no installation for over a month now

I am so disappointed with Too much wifi service. I requested an Installation and paid on the 14 June 2024 till now no one has bother to come until now

Got a call and they promised to come on Monday til now nothing has been done .

Hi,

Thank you for your payment of R645.00 for LIO 131523. Your payment has been captured.

We will notify you as soon as we have scheduled your installation. Please note this may take a few days.

Please do installation this week or I need my refund ..