M
Michelle

1 reviews | Active since Mar 2022

29 Mar 2022, 12:58

THUSANO : A COMPANY THAT PUTS THEIR CUSTOMER NEEDS FIRST.....

As a Service Provider, Thusano go beyond the "call of duty". My interaction is specifically with the MD, J P Le Roux. He is always available to address my queries, makes sure that issues and problems are quickly and efficiently addressed and generally ensures that the Thusano team, dealing with our Company - The South African Optometric Association - follow up as they should.

I, as the Operations Manager am quite pedantic about the quality of service especially with follow up and I am not disappointed. J P Le Roux is attentive to his customer's needs and provides guidance on Technical matters if required. I have dealt with his Team and find them pleasant, eager to assist and always quick to respond to calls or emails.

I hope that this level of service delivery continues into the future.

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Replies (1)
Thusano Group
Thusano Group's reply29 Mar 2022, 13:17
Official
Good Day Michelle, 
Thank you for the awesome review. We love hearing feedback from our clients..  We are so pleased to hear that you were assisted with professional and efficient service. We will be sure to pass this review along to JP and to our support team.
Have a wonderful day 
Thusano Team